/
Order of Notifications

Order of Notifications

Owned by Brandon Fuller
Last updated: Jun 17, 2024 by Richard Hill
2 min read

When it is time for Docketly's system to notify attorneys about a hearing, it is done in waves or phases. We do not notify everyone at once. 

The order in which we notify is as follows:

  1. Additional Appearance - If we already have an attorney appearing on another hearing at this date/time/location, we notify them first.

  2. Client Favorite - When a client finds an attorney that continually impresses them, they can request to have that attorney set up as a favorite for their account.  These are the next attorneys we notify.

  3. Prior Knowledge - We notify any attorneys who have appeared previously on this file number for this client.  If it is a bundle, we look at all the file numbers on all the hearings.  There might be multiple attorneys notified at the same time because they all have helped on 1 or more hearings within the bundle.

  4. Local Attorneys - We then notify attorneys within 30 miles by level. There are several rows here for each of the levels we have. We notify each level individually.

  5. King or Queen - County kings are up next.  This is the first step in our order of notifications that you yourself can truly influence.  Everything before this step involved special circumstances, or customer requests but this is the first one that can be earned. Caveat: If a king hasn't covered in over 6 months, they will be skipped – unless we had no work in that county in that time period.  Please note that attorneys who do not have completed background checks on file with Docketly are ineligible for county king status.

  6. Level - There are several rows here for each of the levels we have.  We notify each level individually.  The majority of notifications happen in these phases as this is where the attorney points come into play.

  7. General Availability - Anybody we missed who has notifications on for this county gets notified.

  8. 10-Day Delay - If a hearing has not had notifications go out within 10-days, the system will resend the notification to all attorneys that have not rejected. This is the final delivery. 

Here are some links to handbook articles that may come in handy:

Rewards (Points)

Levels



Related content