Integrations

Although Docketly spends a lot of time building a data entry user interface that is quick and easy to use, sometimes it's preferable to build a system to system integration to transfer hearing information.  This can reduce human error and speed up various metrics.  Docketly offers a few different choices in this area depending on technical expertise, time investment, and capabilities of systems.

1. EDI - Electronic Data Interchange (EDI) is a computer-to-computer exchange of business data and documents in a standard format between business partners. Docketly allows our customers to use the power of EDI to reduce the time-consuming task of manual data entry for hearing requests and results.
   
   At Docketly, we use Comma-Separated Values (CSV) files as our data transfer format.  Essentially, its a specially formatted text file with rows representing each entry and columns representing the values of those entries.  CSV is a common export format given its ease of import into programs, such as Microsoft Excel.  Microsoft Excel is often used to view and manipulate such files.  Most case management systems will have an option to export data to a CSV format.  CSVs are often processed in batches at specified intervals since there is not constant communication between the systems.
   
   Level of Difficulty: Medium.  It requires no programming skills but just an ability to utilize a client's case management system to make the data conform.  Familiarity with File Transport Protocol (FTP) is recommended.
   
   
   

2. API - Application Programming Interface (API) is a mechanism by which systems to talk to other system directly without the use of an intermediary file, like the CSV file above.  One system can directly perform an action, such as posting a hearing, by calling a method on the API which invokes this function.  The appropriate information required is passed along in the request.  APIs are often instant in their nature as the action is performed upon the call.
   
   Level of Difficulty: Hard.  Requires programming skills and integration into the client's case management system.  Possibly involving the vendor and internal IT support.
   
   
   

3. Module - We are working with various collection management software providers to build Docketly functionality into their software.  We will make announcements as those become available.  Talk to your representative from your provider and encourage them to get with Docketly.  Integrations currently on the market:

   1. Vertican Q-Law

   2. Clio - Visit the Clio app store to get started.

   
   Level of Difficulty: Easy.  Requires you to purchase a module from the software provider.  Costs vary by vendor.  Contact them for more information.