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1. Open the hearing in question

2. Click on "Create Support Ticket"
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3.  Fill out all required information and include any additional notes you have. 

   • The more information you provide, the more we have to work with while investigating your issue. The more we have to work with, the fewer the delays in obtaining a resolution.

4. Click on the orange "Save" button at the bottom of the page.
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5. This will take you to a screen where you can see your newly created ticket, as well as the ticket number to reference if needed.

From the home page

1. Select the blue "Tickets" button on the left hand side of the home screen.
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2. This will take you to the area of our site where you are able to view all open tickets you may have as well as create new ones.

3. Scroll to the bottom of the page and click on the orange "Add" button.
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4. Fill  Fill out all required information and include any additional notes you have. 

   • The more information you provide, the more we have to work with while investigating your issue. . The more we have to work with, the fewer the delays in obtaining a resolution.

   • Be sure to include the locator of the hearing you are referring to.

5. Click on the orange "Save" button at the bottom of the page.